Frequently Asked Questions
Q: How do I schedule my mentoring sessions?
Upon purchasing 1-to-1 mentoring, you will receive further instructions on how to book a time slot for your 1-to-1 sessions with Rosalind as soon as the enrolment for sessions is open.
Q: Can I join if I have not completed any other courses with you?
Rosalind’s 1-to-1 mentoring programme is currently only available to students who have completed a Cake Business course with us, either online or in our London Cake School.
Q: How will the mentoring take place?
You will have 2 private mentoring sessions with Rosalind, each lasting 1 hour and scheduled between 9am and 6pm GMT. Mentoring sessions will take place via Zoom video calls.
Q: Do I need any equipment for the mentoring sessions?
Rosalind will be expanding on the content set out in our Cake Business course and working with you to create an achievable plan for your business. No equipment is necessary for the mentoring sessions, however you may find having access to programmes such as Microsoft Excel (or similar) would be beneficial to your learning/understanding.
Q: What if I cannot do any of the available mentoring time slots?
If you are unable to select a mentoring time slot which suits, please email us and we will do our best to accommodate a time that you can do!
Q: Can I get a refund if I'm unhappy with my purchase?
The 1-to-1 mentoring programme is non-refundable. If you're unsatisfied with your mentoring, reach out to us to see what we can do to help.